1. Are you open year-round?

Yes we are! While we are closed to customers for certain holidays (see our list of closings below), and we cut back our Saturday hours for customers on Saturdays, we are a year-round business.

Closings for 2008:

Saturdays from May 24 to October 11 we will be open from 8-5.

2. What does my dog do during the day?

Our schedule rarely varies, allowing the dogs the comfort of a routine. Our dogs are let out around 7:45 a.m. to do their business while we prep their food and medicines as needed. After breakfast the dogs are given a small “rest time” while the kennel is cleaned thoroughly. We like to give everyone’s breakfast a chance to settle before too much play!

Then – let the play begin! We separate the dogs into our three play-yards and begin the morning personal times (walk, run, or love). If the weather permits and the dogs are settled in with each other, we will leave them out for as long as possible, with fresh water of course!

Everyone comes in by 3:30 p.m. so our feeding and cleaning routine can begin again and we can start to prepare the kennel for the evening hours.

We do close at 5 p.m. so our animals are settled and tucked in when we close.

3. Will my cat be allowed outside?

 Our cat room is very unique in that our kitty clients are not caged and do, in fact, have access to a fully enclosed outdoor space of their own separate from the dogs.

4. My dog is super-high energy. Will he get enough exercise?

Our dogs get lots of exercise in our play-yards and lots of stimulation from being around so many other dogs. If you have one of those super-duper high energy dogs, then we offer personal times for an additional charge. One of our employees will run, walk or play with your dog for twenty minutes. You tell us how often; some of our clients require two to three play times a day while others only need one or two spread throughout a visit.

5. What should I bring for boarding my dog or cat?

If your dog or cat is on a special diet then we recommend bringing that food. Please label the bag, container, or cans. Some of our clients are on the Raw diet, others come in with containers of homemade food. We will feed what your pet requires.

You may bring a small bed or blanket from home, or even a shirt that might smell like home. While we accept these comforts for your dog or cat, please know that we cannot guarantee that they will not be ruined or soiled. We do not accept crates, but will be happy to provide one at night for your crate-trained dog.

6. Do you ban any breeds or dogs from your kennel?

No. Our kennel set-up allows us to board any and all types of dogs. While we do not discriminate, we do not allow aggressive dogs of any breed to mix with the general population.

7. Is someone there 24 hours a day in case of an emergency?
One of our employees does live above the kennel, so someone is almost always there during the off-hours.

8. What do you do in case of an emergency?

We immediately assess the situation and if possible, we will take your animal to your local vet. If the situation is urgent, we call our local vet, Eastham Veterinary Service. If there is an emergency, all local vet services now send all of their clients immediately to Care, located in Dennis.

updated 1/2008